Resilience Support

Drawing from a rich legacy of expertise in Revenues and Benefits, we specialise in reinforcing operational resilience for local authorities during critical times.

Supporting Revenues and Benefits Teams with Resilience Projects
At Business Smart Solutions, we understand that high-performing teams are central to successful local authorities. However, the nature of revenues and benefits can sometimes lead to backlog of work that needs prompt attention. That's where our resilience projects come into play.

1. Why Choose Us?

With our wealth of experience in revenues and benefits and an expansive network of qualified consultants, we are equipped to offer you the critical support needed to manage and eliminate backlogs. We've designed our resilience projects to seamlessly integrate with your existing structures, ensuring minimal disruption and maximum output. You may be surprised to read, a flexible resilience worker in the majority of cases is cheaper than a permanent member of staff, when you factor in no line management, sickness, leave or bank holiday costs.

2. Bespoke Solutions to Manage Backlogs

Each local authority is unique, and so are the challenges you face. That's why we offer bespoke resilience solutions, tailored to fit your specific needs. Whether it's dealing with a backlog in council tax & business rates processing, or housing benefit / council tax support / discretionary awards assessment, we have the expertise to help you get back on track.

3. Expertly Managed

Our hands-on approach means we don't just supply the contractors, we manage the entire project. We oversee performance, ensuring targets are met and that our contractors are fully supported. This holistic approach ensures you receive a service that is effective, efficient, and focused on your goals.

4. Working Together Towards Success

At BSS, we believe in forming partnerships that last. Our goal is not just to help you manage your immediate needs but to provide solutions that contribute to long-term success. Our resilience projects are part of that commitment, ensuring your revenues and benefits teams can operate at their best, both now and in the future.

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Reach Out Today

Take the first step towards eliminating your backlog and enhancing your team's performance. Get in touch with us today to learn more about our resilience projects and how we can tailor them to your specific needs.

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