Revenues & Benefits Systems Training

We are excited to announce that we now offer comprehensive Revenues & Benefits systems training to Local Authorities using the NEC (Northgate), MRI (Academy) and Civica OPENRevenues platforms

Our team of qualified trainers are equipped with the knowledge and skills to upskill your officers and improve efficiency in your Revenues & Benefits teams.

Whether you're looking to deepen your understanding of NEC, get hands-on experience with MRI or enhance your OPENRevenues expertise, we’ve got you covered.

For more information and to discuss a bespoke training plan, please contact us today.

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Our bespoke courses can be tailored to all users.  Modules on offer includes:

Customer Service navigation training aimed at new starters or those looking for a refresher
Council Tax billing &/or Recovery processing
Business Rates billing &/or Recovery processing
Housing Benefit & Council Tax Support processing
Discretionary Housing Payment & Local Welfare Assistance processing
Overpayment Recovery processing